Terms of Service

Last updated: 1 December 2025

1. Agreement to Terms

By accessing and using StudyGuru ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

StudyGuru is an online tutoring platform that connects students with qualified mathematics tutors. Our service includes:

  • Online booking and scheduling of tutoring sessions
  • Secure payment processing
  • Progress tracking and reporting
  • Communication tools between tutors and students/parents

3. User Accounts and Registration

To use certain features of our service, you must create an account. You are responsible for:

  • Providing accurate and complete information during registration
  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

4. Payment Terms

Payment for tutoring sessions is processed securely through our payment system. By using our service, you agree to:

  • Pay all fees and charges incurred under your account
  • Provide current and accurate payment information
  • Accept our refund and cancellation policies
  • Understand that we process payments on behalf of tutors

5. Tutor Requirements

Tutors using our platform must:

  • Provide valid identification and qualifications
  • Complete background checks where required
  • Maintain professional conduct during all interactions
  • Comply with safeguarding policies for minors

6. User Conduct

You agree not to:

  • Use the service for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the service
  • Engage in harassment, abuse, or inappropriate behavior
  • Share account credentials with others

7. Cancellation and Refunds

Sessions may be cancelled up to 24 hours before the scheduled time for a full refund. Cancellations made less than 24 hours in advance may be subject to cancellation fees at the tutor's discretion.

8. Limitation of Liability

StudyGuru acts as a platform connecting tutors and students. We are not responsible for:

  • The quality or outcome of tutoring sessions
  • Disputes between tutors and students/parents
  • Technical issues beyond our reasonable control
  • Actions or conduct of platform users

9. Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the service constitutes acceptance of the modified terms.

11. Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: legal@studyguru.co.uk

Address: [Your Business Address]

Phone: [Your Phone Number]

Terms of Service - StudyGuru | StudyGuru